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Changing Phone Systems to VoIP | Fraser Valley Technology Consultants

Hardware, Managed IT, Software, Tech Tips | December 23, 2020

Is VoIP for you and your business?

The traditional business telephone solution is showing its age. These days, online technologies are powering more and more business functions. So, organizations are finding it difficult to justify keeping the good ‘ole traditional phone line for their communications. When you also consider the initial cost of implementation and how difficult it is to scale the traditional system to accommodate growth, businesses are often looking for other solutions. Solutions that are more dynamic, more flexible, and in line with their needs. This is where cloud VoIP solutions are coming to the rescue!

VoIP stands for Voice Over Internet Protocol. So, this is a type of phone that uses the internet to make a call. It can either connect to someone else who is also on an internet-capable system or switches to the conventional phone line at one end if needed.

A More Flexible Option

VoIP systems are cheaper to implement and to manage. They often allowing rapid changes to your phone system configuration on-the-fly. Plus, with all your staff on the same system, they can work from anywhere and still take advantage of the VoIP phone System.

Plenty of Features… if you need them!

cloud hosted cell phone

Telephone service providers may often bundle services together in an attempt to offer consumers the chance to get more for their money. However, these “cost savings” may not actually be worth it if you do not fully use all the services in the package.

With cloud VoIP, you get exactly what you pay for. No more. No less.

This helps you build a solution to best fit the specific needs of your business. Plus, VoIP systems still have an abundance of fancy features for you to choose from… if you need them!

Adjustable for Growth

The traditional PBX phone system is often difficult to work with. This is especially the case, if your organization is constantly growing. For each new user, new phone lines and extensions have to be added to your phone infrastructure. With a cloud VoIP solution, the infrastructure is much more dynamic. So, new users can be added easily. You don’t have to lay new phone lines or remodel your office every time you add users!

To add to that, it is very portable – meaning you can still answer your phones from wherever you have a good Internet connection. (And many VoIP providers also allow you access through mobile apps!)

Some Cons of VoIP

There is no such thing as a one-size-fits-all solution and not everything in life is perfect. There is almost always the odd con with most systems. VoIP is no different.

VoIP systems are completely reliant on your internet bandwidth (even though they are smart enough to work out when you are not speaking and not use bandwidth in those moments). So, a good internet connection is vital! Our team have become experts in properly assessing your connectivity and working with your ISP to get the best connection.

Along with an Internet connection, the system is also completely reliant on a power source, so power outages can cause a problem. We can implement backups to reduce this issue.

Also, if you dial 911, emergency services may not automatically be able to locate where your call is coming from. (So, they can divert you to the nearest dispatcher, like they can with traditional phone calls.) You can, however, register an address with your number to aid this.

Fully-hosted and Maintained

Managing and maintaining a telephone system can be complex… especially if you already have other priorities, like managing your day-to-day business operations. Implementing a new system can also be daunting. However, that is why we are here! Terravista can advise you on the best system for you and provide the care needed. So you can get the most out of your telephone system.

To learn more about how cloud-hosted VoIP can benefit your business, contact us! Call 604-210-9811 or email

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